FAQs

Folio 101


A Folio is a personalized travel guide for a city or region, with recommendations to eat, drink, see and do. The listings in your Folio are carefully curated to match your unique preferences.


You can see for yourself here!

Each Folio has a list and an interactive map of recommended places to eat & drink and see & do. You can read a review for each recommendation, as well as use the provided links to make a reservation (if applicable) or find more information. Your Folio is accessible on a phone, tablet, or computer, and can be downloaded as a PDF for offline access.


We ask for a few examples of places you enjoy, like that amazing restaurant from your last trip, or your favorite happy hour spot. (Just think of us as friends asking for recommendations.) With the help of our recommendation algorithm, we filter through thousands of options to eat, drink, see and do in your destination city to find ones that are similar to the places you already like.


Yes! Every Folio is "made to order" and no two Folios are alike.


No, we don't receive any compensation or perks for including places in your Folio. The only criteria we use is your preferences, and our recommendations are otherwise completely unbiased.


We offer Folios for anywhere in the world. We've helped our customers plan trips to cities across 5 continents, from a roadtrip through Iceland to a culinary tour of Mexico City. You can see some of our favorites here.

Orders


You can order one here.


You will get a confirmation email with a link to fill out your traveler preferences survey. After your complete your survey, we get to work on personalizing your Folio. You should receive the link to your Folio in 2 to 5 days. You can also watch a short video on "How it Works."


It takes just 3 to 5 minutes to fill out the survey. We ask for a few examples of places you've like, and we guide you along the way.


If you need to change something, please drop us a note at hello@foliotravel.com as soon as possible. We will do our best to accommodate all changes.


After we receive your survey responses, you will receive your Folio in 2 to 5 days. Even though we use a recommendation algorithm to source the places in your Folio (and it pretty much runs itself), our team still checks every Folio to make sure it meets our standards. We hope to shorten the turn-around time to within a day in the near future.


Whenever you're ready to (have us) plan your trip. We've seen orders for trips that are a week away to over 6 months away. The only thing we really need to know is where you're going. Ideally, you'll have a rough idea of how long you'll be there and the time of year you want to go so we can make sure the recommendations are seasonally appropriate. Note that it takes 2 to 5 days after we receive your preferences survey to complete your Folio.


We're sorry to hear that! Please shoot us a note at hello@foliotravel.com and we'll work with you to resolve it as soon as possible.

Other


Yes, you can find them here.


You can reach us at via email at hello@foliotravel.com, or drop us a note using the form below.

Have another question?

Fill out the form below or email us at hello@foliotravel.com.